We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada will be shipped by Canada post or Ups depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Although, we try our best so that you can avoid them.
How long does shipping take?
Shipping time varies by location. These are our estimates: Location and *Estimated Shipping Time The United States 5-15 Business days Canada, Europe 5-15 Business days Australia, New Zealand 10-15 Business days Mexico, Central America, South America 12-18 Business days *This doesn’t include our 2-5 day processing time..
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
CUSTOMS DETAILS FOR EUROPEAN NATIONS
Customs regulations can differ significantly, particularly across European nations, where the imposition of customs charges can be inconsistent and unpredictable. These fees are determined by factors beyond our influence. Our commitment is to reduce your shipping expenses and quicken the delivery process, aiming to improve your overall experience. For precise details regarding customs charges, we recommend contacting your local customs authority.
Returns
Our return guidelines apply to products that are either defective or received in a damaged condition. Should a return be authorized, it is the customer's obligation to cover all related shipping charges. We deeply appreciate your understanding. Jazak'Allah ou khairan (May God reward you [with] goodness).
If you have any other questions, please contact us and we will do our best to help you out.
